124 City Road, London, EC1V 2NX
Managed Services
We deliver proactive managed services that keep your technology secure, reliable, and continuously optimised.
Our role is to provide the operational backbone for your business, ensuring every system, network, and endpoint performs to its potential while risks are managed and improvements never stop.
Kontain’s managed services span five key domains:
1. Infrastructure & Operations Management
2. Threat Management
3. Data Protection & Continuity
4. Modern Workplace Management
5. Governance & Reporting
1. Infrastructure & Operations Management
We keep your infrastructure stable, secure, and performing at its best, across on-premises, hybrid, and cloud environments.
Kontain’s managed operations ensure uptime, performance, and compliance through proactive monitoring, maintenance, and optimisation.
Our team manages the full IT stack, including servers, networks, connectivity, and critical cloud workloads, so your business runs smoothly and scales with confidence.
We handle monitoring, patching, capacity management, and incident response, ensuring every component of your environment operates efficiently and securely.
Explore our dedicated [Networking & Infrastructure Services →]
2. Threat Management
We safeguard your organisation from cyber threats through continuous monitoring, detection, and response.
Our managed security operations use trusted technologies including platforms from Barracuda, Palo Alto Networks, and SentinelOne to protect users, data, and infrastructure across every environment.
Our service combines vulnerability management, XDR monitoring, network security, secure access, and threat intelligence into one coordinated layer of protection.
It keeps your business compliant, resilient, and ready to respond to any security event.
Explore our dedicated [Cyber Security Services →]
3. Data Protection & Continuity
We protect your data wherever it lives on-premise, in the cloud, across virtual machines, or within SaaS applications such as Microsoft 365, Jira, and other API-connected services.
Kontain’s data protection framework ensures that every workload is backed up, recoverable, and compliant with your organisation’s governance and security standards.
Our managed approach uses trusted platforms like HYCU and Wasabi to deliver automated backup, rapid recovery, and transparent reporting, keeping your business resilient against loss, corruption, or attack.
Explore our dedicated [Data Protection & Continuity Services →]
4. Modern Workplace Management
We empower your teams to work securely and productively from anywhere.
Kontain’s Modern Workplace services combine endpoint management, identity protection, and collaboration enablement ensuring every user, device, and application is managed and compliant.
Our service simplifies Microsoft 365 and Intune management, delivering consistent experiences while maintaining full control over security, licensing, and governance.
We help your people stay connected and productive without compromising data protection or compliance.
5. Governance & Reporting
We believe effective IT management is built on visibility, accountability, and measurable improvement.
Kontain’s Governance & Reporting framework ensures every service, system, and outcome is tracked, reviewed, and aligned to your business goals.
Through our Customer Portal, you gain real-time access to service tickets, performance metrics, reports, and dashboards giving you full transparency over activity, trends, and SLAs.
Monthly service reviews focus on performance, cost, and compliance, ensuring we continue to evolve your environment and deliver measurable value.
Our governance model includes:
Customer Portal access for live status, ticket tracking, and reporting
Monthly service reviews and improvement plans
Performance and compliance dashboards
Cost, capacity, and utilisation insights
vCIO and vCISO advisory sessions for strategic alignment
Professional Services
Cloud Strategy & Modernisation
Infrastructure Transformation
Cyber Security & Risk Management
Governance, Risk & Compliance
Data & AI Readiness
Consultancy Outcomes
Cloud Strategy & Modernisation
We design and deliver secure, efficient cloud migrations aligned to your business and compliance needs.
Infrastructure Transformation
We design and deliver modern, scalable environments that enhance performance and resilience while modernising legacy systems.
Cyber Security & Risk Management
We assess your security posture, pinpoint vulnerabilities, and define practical controls that align cyber resilience with your business risk.
Governance, Risk & Compliance
We define clear policies and frameworks to meet standards such as ISO 27001, Cyber Essentials and SOC2, with roadmaps that make your controls demonstrable and defensible.
Data & AI Readiness
We build secure, scalable data foundations for AI, giving you the strategy and architecture to turn intelligence into impact.
Consultancy Outcomes
A clear roadmap for modernisation and growth, aligning business and IT with risk-informed governance, compliance confidence, and independent expert guidance.
How You Benefit
Partnering with Kontain means you gain:
Reduced complexity: one partner managing your full IT estate.
Operational confidence: issues identified and resolved before they disrupt.
Lower risk: secure, well-governed IT aligned to best practice.
Business agility: IT that evolves with your strategy not against it.
